Privacy Policy & SMS Terms and Conditions

Last Updated: August 11, 2026

Muni Strings respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy and SMS Terms and Conditions explains what information we collect, how we use and share it, and the terms that apply when you choose to receive text messages from Muni Strings.

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name

  • Mailing or billing address

  • Email address

  • Telephone number

  • Rental account information

  • Purchase, repair, or service information

  • Appointment information

  • Payment and transaction information

  • Communications you send to us by phone, email, text message, website form, or other means

We may also collect basic technical information when you visit our website, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use your personal information to:

  • Provide products, rentals, repairs, and other services

  • Process payments and manage customer accounts

  • Contact you regarding rentals, repairs, appointments, orders, invoices, or other services

  • Send service-related email or text message notifications

  • Respond to questions and customer-service requests

  • Maintain our business records

  • Improve our website, services, and customer experience

  • Comply with applicable legal and regulatory requirements

How We Share Personal Information

Muni Strings does not sell your personal information.

We may share personal information with service providers that assist us in operating our business, such as payment processors, website providers, scheduling providers, communications providers, accounting services, and other vendors necessary to provide services to our customers.

These service providers may only receive information reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the rights, property, or safety of Muni Strings, our customers, or others.

SMS Privacy

SMS consent is not shared with third parties or affiliates.

Your mobile telephone number and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS Terms and Conditions

By providing your mobile telephone number and opting in to receive SMS messages from Muni Strings through a web form or other medium, you agree to receive SMS messages from Muni Strings.

Types of SMS Messages

Messages may include:

  • Rental account notifications

  • Payment and invoice notifications

  • Repair and service updates

  • Repair completion and pickup notifications

  • Appointment confirmations and reminders

  • Order and product availability updates

  • Customer-care communications

  • Responses to questions or requests

  • Other account-related or service-related notifications

Message Frequency

Messaging frequency may vary.

The number of messages you receive will depend on your interactions with Muni Strings, including rentals, repairs, appointments, orders, and customer-service requests.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s standard messaging and data rates may apply to messages sent and received.

Opting Out

You may opt out of SMS communications at any time by texting:

STOP

After texting STOP, you may receive a confirmation message indicating that you have been unsubscribed from SMS communications.

Help

For assistance, text:

HELP

You may also visit our website at:

https://munistrings.com/

Payment Information

Payments may be processed through third-party payment-processing providers. Muni Strings does not intentionally collect or store complete credit-card information through ordinary website forms, email, or text messages.

Please do not send credit-card numbers or other sensitive payment information by text message or unsecured email.

Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update or correct personal information associated with your customer account.

You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.

You may opt out of SMS messages at any time by texting STOP.

Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services for functions such as scheduling, payments, maps, or communications. Those services may maintain their own privacy policies and practices. Muni Strings is not responsible for the privacy practices of third-party websites or services.

Changes to This Policy

We may update this Privacy Policy and SMS Terms and Conditions periodically. When changes are made, the revised policy will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy, our SMS Terms and Conditions, or how your personal information is handled, please contact:

Muni Strings
2627 W State Road 426 STE 1001, Oviedo, Florida 32765
407-951-6256

Privacy Policy & SMS Terms: https://munistrings.com/opt-out-preferences/

By opting into SMS communications from Muni Strings, you agree to receive account notifications and customer-care messages. Messaging frequency may vary. Message and data rates may apply. Text STOP at any time to opt out. Text HELP for assistance or visit https://munistrings.com/. SMS consent is not shared with third parties or affiliates.